See how Caledonia Senior Living & Memory Care is taking precautions for the health and safety of our residents and staff.
March 25, 2020
During this incredibly difficult time we are committed to not just an abundance of caution but an abundance of empathy for residents, their loved ones and our staff.
Our commitment to an abundance of caution drives us to make sure that we are not only following recommendations and guidelines from the CDC and IDPH, but constantly evaluating what else can be done to protect everyone within our community. This means residents and staff are living and working on a campus where change is much more frequent than ever before, and we are committed to being transparent with everyone as we implement those changes updating you as close to real time as possible without compromising our ability to respond to any recommendations nimbly. Our commitment to an abundance of empathy ensures that we think through each recommendation and guideline with consideration to all the implications for residents, staff and families. We want to make sure that we are thoughtful as to the potential impact on an individual’s emotional well-being as well physical health and safety.
Today and tomorrow we are getting ready to welcome three of our residents back home to our campus. These individuals have been away at local hospitals for reasons unrelated to the virus. None of these residents are displaying any symptoms of COVID-19 but they will be sheltering in place in isolation for 14 days as a precaution before returning to their permanent residences on our campus. In preparation for their homecoming, we made the decision to vacate the McMillan wing for the purpose of their isolation. While we would prefer not to uproot McMillan residents and relocate them it became very clear to us that it would provide the most protection for the other residents and staff on our campus to be able to use McMillan as a dedicated isolation wing – especially given it its location away from other parts of our campus. By the end of the day tomorrow all McMillan residents will have been moved temporarily to the Georgeson wing or Sheltered Care. All families were contacted yesterday and today before we started moving residents. Today we also held town hall discussions with our staff so that they are ready to care for the 3 residents on isolation.
Another big change for our campus is even further reducing the number of people that come here every day. At this time, only “essential employees” are on campus and all others are working remotely. We have also split our senior leadership team so that two are working remotely and two are on campus. It’s a time for contingency plans and this is part of our plan to make sure that there is always leadership available for residents and staff. We have a much more extensive questionnaire that the few remaining visitors and all staff and agency staff are completing every day as well as multiple temperature checks. One of the biggest changes for residents is that effective immediately we won’t be able to provide beauty shop services as that position is now considered non-essential and can’t be done with social distancing. We know that many residents really enjoy their hair appointments and it saddens us to have to make this decision. We look forward to everyone getting a new hair-do when our community reopens again.
In the last couple of days we have received new guidelines for how we provide meal service and we have had a lot of conversations to determine how we can provide the required significant social distancing while fulfilling the need for companionship. In Sheltered Care, residents are now dining with just one other person at their table and in Skilled Nursing we have created smaller dining environments with again just two people at a table utilizing some of the little sitting nooks in the hallways to reduce the number of people eating in the dining room. We are also continuing to provide meals to those who would prefer to eat in their rooms.
We are now quarantining incoming mail, packages and dropped off supplies from loved ones for three days so please allow for that timing if you are planning on bringing or sending things. If there is an urgent need please call reception first and we will accommodate. By allowing items to be “quarantined” for three days we eliminate the need for us to use supplies and staff time to spray everything down.
While we still welcome dropped off treats for loved ones and staff at this time we have to require that only restaurant prepared hot food items or non-perishable, packaged, store-bought goods can be brought in.
Many of you have reached out to video chat with your loved one and we welcome that! If you are interested in video chatting, please call the receptionist for The Scottish Home or the MacLean House directly for those residents and let them know some times of day that work best for you and we will do our best to accommodate. We are currently using FaceTime and Facebook Messenger. To find us on Facebook Messenger please look for the contact Caledonia LifeEnrichment and send us a message first. We are looking into adding other programs too. We are in need of a couple more iPads specifically for the Scottish Home. If you have an old one that you are willing to donate please let us know – it will only be used for these type of calls.
Many of you have so kindly asked us how you can help during this difficult time. We will be sending out another message in the next day or two to all families and Chicago Scots members with some suggestions but for now please know your understanding, your compliance with the difficult rules we have had to put in place and your positive thoughts are a tremendous help to us. We understand how difficult it is for you to not see your loved ones and to trust us to continue to provide the care they need and we look forward to the day we can welcome everyone back to our campus.
March 17, 2020
Today we were heartbroken to learn of the 22 cases of COVID-19 at a nursing home and short-term rehab in Willowbrook. When another organization struggles or experiences a tragedy like this within our community of providers, we are deeply impacted. Tonight our hearts are with the residents, staff and families of that community.
We want to reassure you that after learning of this news we immediately contacted our staff and we were able to confirm that none of our staff and agency support have been working at that community as well as ours. We were also able to confirm that we have not had any recent move-ins from that community and that our marketing staff have not visited prospective residents there.
We also wanted to remind you that we truly doing everything we can to keep residents and staff safe and happy during this difficult time. Some examples of what we are doing to get the very latest information are as follows:
- We continue to monitor the COVID-19 situation daily and implement quick changes to follow the latest guidelines and information. If there are lessons to be learned from Willowbrook we will find out and incorporate those learnings into our plans.
- We check the recommendations of Illinois Department of Public Health (IDPH) and the Centers for Disease Control & Prevention (CDC) on a daily basis and watch IDPH’s daily press conferences.
- We are participating in weekly conversations with other communities that are members of our state association LeadingAge as well as having several conversations each week with the senior leadership teams of other senior living providers in our area to share ideas and support each other.
Each day our staff are coming in and working harder than ever with so much love for the residents. We couldn’t be prouder of our team who are meeting these challenging times with a positive attitude, thoughtful responses and putting residents needs before their own.
A few changes that are new this week:
- We have had to make some modifications to our residents receive meals on our campus to meet new recommendations from IDPH. We are now separating staff meals from resident meals and have reduced the number of people dining together and their proximity to each other.
- We have made some modifications to our resident programming in order to comply with new requirements to reduce the size of our gatherings and proximity of residents to each other. For example, today our St Patrick’s Day Party became four small, separate celebrations instead of one big party and we are focusing on providing activities that allow people to be seated further away from each other than they normally would.
- We have increased the frequency of temperature checks for all employees and residents.
- We have asked non-essential employees to work from home for the foreseeable future to further reduce the number of people on our campus.
- We are continuing to keep the community closed to visitors to significantly limit the number of people on our campus.
- We have developed a password protected web page where our staff will be posting regular resident photos. You will receive a password in your e-mail tomorrow. Please call us if you don’t get the message.
- We have written a letter to our governor and are working to obtain additional supplies from the state government as well as the ability to get tests for staff.
Thank you to all of you for your support. As always, please feel free to reach out to us with questions.
March 14, 2020
Today we received additional recommendations from the Illinois Department of Public Health and our own Medical Director.
As a result, we have made the following changes:
- Effectively immediately we are limiting residents from leaving the campus other than from necessary medical appointments.
- We have increased the monitoring of residents’ temperatures from daily to multiple times per day.
Please know that we are only making these changes because we believe they are necessary. Our highest priority remains to protect the health and safety of those who live, visit or work here.
We know this is a difficult time for everyone and that many of you are missing seeing your loved ones. We are developing a password protected web page where our staff will be regularly posting resident photos so you can see them.
If you have not given us permission to use your family member or friend’s photo but would like them to be included you can do so by having the Power of Attorney send us permission at email@example.com.
Any updates will continued to be posted here. Thanks again for all your understanding during this challenging time.
March 12, 2020
Due to the progression of the COVID-19 virus in Illinois we are temporarily not allowing visitors on our campus.
This decision was not made lightly but with guidance from the Illinois Department of Public Health and our deepest concern for your loved ones well-being.
We know these changes may inconvenient or upset some of you. For this we apologize. Our highest priorities are the health and safety of everyone who lives, visits or works at Caledonia Senior Living and Memory Care.
If you have questions or want to see if an exception can be made due to your loved one’s health status please feel free to contact Reception at 708-447-5092 and they will direct your call. We will be continuing to update this site with the latest information.
With social distancing measures in place, we want to make sure friends and family can see how their family members at Caledonia Senior Living & Memory Care are doing.
We have setup a password protected page with resident photos which we plan to update throughout the duration of the COVID-19 situation. While we know it’s not the same as a personal visit, we hope seeing photos of your family members and friends helps during this time.
Resident & Family Communications